Privacy Policy

This Privacy Policy describes how Foreignsim ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from foreignsim.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. When we do, we will post the updated Privacy Policy on the Site and update the "Last updated" date. Where required by applicable law, we will provide additional notice of such changes.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may use personal information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms, and protect our business, users, and Services.

What Personal Information We Collect

"Personal information" means information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

You may provide us with personal information when you:

• Place an order or contact us
• Communicate with customer support
• Subscribe to marketing communications

This information may include:

• Contact details (name, email address, phone number, billing address)
• Order and transaction information (products purchased, payment confirmation, invoices)
• Customer support communications (messages, emails, or other correspondence)

Foreignsim does not require account creation, and all purchases are completed via guest checkout.

Information We Collect Automatically

When you visit or interact with our Site, we may automatically collect certain information ("Usage Data"), including:

• IP address
• Browser type and device information
• Pages viewed and interactions with the Site
• Approximate location derived from IP address

This information is collected using cookies and similar technologies.

Information We Obtain from Third Parties

We may receive personal information from third parties, including:

• E-commerce and hosting providers, such as Shopify
• Payment processors, including Shopify Payments and Airwallex
• Advertising and analytics partners, such as Google and Meta

Any information received from third parties is treated in accordance with this Privacy Policy.

eSIM Services and Network Data

Foreignsim acts solely as a reseller of eSIM products provided by third-party eSIM and network partners. We do not operate mobile networks and do not provide telecommunications services directly.

In connection with providing eSIM services, we may receive limited technical information from our partners, such as:

• ICCID (eSIM identifier)
• Aggregated network usage information (e.g., data consumption status)

This information is used exclusively to deliver the service, provide customer support, troubleshoot issues, and meet contractual or legal obligations.

We do not receive or process call content, SMS/MMS content, contact lists, or precise real-time location data.

How We Use Your Personal Information

We use personal information for the following purposes:

Providing Products and Services

To process payments, fulfill orders, deliver eSIM services, send transactional communications, provide customer support, and comply with contractual obligations.

Marketing and Advertising

We may send marketing communications and display advertisements about our products and services.

For users in the European Economic Area (EEA) and the United Kingdom, we rely on your consent to send marketing emails and to use cookies or similar technologies for analytics and advertising.

For users outside the EEA and UK, marketing communications are sent as permitted by applicable law, and you may opt out at any time.

You can unsubscribe from marketing emails using the link included in our messages.

Security and Fraud Prevention

To detect, prevent, and investigate fraud, abuse, or security incidents, and to protect our Services and users.

Service Improvement

To analyze usage trends, improve our Site, and enhance user experience.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our Site, analyze usage, and support advertising.

When you visit our Site from the EEA or UK, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies.

Please note that even if you reject cookies, certain cookies or analytics may still be used to ensure the security and proper operation of the Site, in accordance with applicable law and our configuration.

You can manage cookie preferences through your browser settings.

We also recognize Global Privacy Control (GPC) signals. Where applicable, GPC signals will be treated as a valid opt-out of the sale or sharing of personal information for targeted advertising for that browser or device.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

• To service providers that perform services on our behalf (payment processing, hosting, analytics, customer support)
• To advertising and marketing partners, in accordance with their privacy notices
• When required to comply with legal obligations or respond to lawful requests
• In connection with a business transaction (e.g., merger, acquisition, or insolvency)

Sale or Sharing of Personal Information (US Residents)

In the past 12 months, we may have "sold" or "shared" (as defined under applicable US privacy laws) the following categories of personal information for advertising purposes:

• Identifiers (such as email address)
• Commercial information (purchase history)
• Internet or network activity (usage data)

You may opt out of such sale or sharing at any time, including via Global Privacy Control signals where supported.

Children's Data

The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will delete it.

Data Security and Retention

We implement reasonable security measures to protect personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary for the purposes described in this Privacy Policy:

• Transaction, invoice, and customer support data: up to 4 years
• Marketing data: until you withdraw consent or opt out

Information may be retained longer where required by law or to establish, exercise, or defend legal claims.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent
• Opt out of targeted advertising or sale/sharing (US residents)
• Receive a copy of your data (data portability)

You may exercise these rights by contacting us using the details below. We may need to verify your identity before responding.

We will not discriminate against you for exercising your rights.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including by Shopify and its subprocessors.

Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or adequacy decisions.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

For the purposes of applicable data protection laws, Foreignsim is the data controller of your personal information.